Terms and Conditions
Healing Hands Massages & Sport Therapy : Only provides Holistic Therapy, Massages and Sport Massages as listed on the book online page.
I have the right to terminate a treatment immediately if the client demonstrates inappropriate or sexual behaviour.
Payment will be collected for the full treatment price.
Healing hands massages reserves the right to terminate service and future services to that client.
* A deposit will be requested during your online booking, the difference will be paid at the end of your treatment cash, card or Paypal accepted.
*Arriving late for your appointment may shorten the length of your treatment, with full charges applied.
Please contact me at least 48 business hours in advance if you need to cancel or reschedule your appointment or your deposit will be kept and balance to complete the full amount will be required for no compliance on the terms and conditions.
NO SHOW POLICY
Unfortunately, we have had to instate a No Show policy, which means if you fail to attend your appointment, without notifying us you cannot attend, an invoice will be sent to you for full payment to be done.
Full payment is due at the time of treatment. A cancellation must be made 48 hours in advance to avoid charges.
Client is responsible for half the cost of an appointment cancelled within 24 hours (unless your appointment can be rebooked with another client) and full price of an appointment missed without cancellation. Payments must be made before receiving further treatment.
A pre-consultation form online must be filled in prior to your treatment.
Before your treatment, we will review your form to make sure your treatment is safe and effective.
These are confidential. All information is kept completely confidential. We will never disclose your personal details to any third party.
Referral Client Program:
From December 2018, every Referral will be rewarded with an extra 15min on your next massage and the same for the one you are referring to your service. So it is a win-win, you both get 15min extra to your session.
Referral must be mentioned during the booking process online or over the phone.
If you have referred to us 2 people you can add 30 min free of charge to your next session to be used within 3 months. You will receive an email to notify you.